General FAQs
- Introduction to Rievent
- FAQ: How do I submit a new feature/functionality request?
- FAQ: Obtaining an SSL Certificate
- FAQ: How can I download PDF versions of reports?
- FAQ: Recruitment Campaign Trackers
- FAQ: How does Rievent manage Personally identifiable information (PII)?
- FAQ: Adding Leading Zeroes to the Membership ID field in .csv Exports
- FAQ: Which browsers does the Rievent Platform support?
- FAQ: How do I troubleshoot password reset issues?
- FAQ: Why aren't my email responses going into the ticketing system?
- FAQ: SSL Certificate Renewal for Custom Domains
- FAQ: How do I get the fully qualified URL for an image?
- FAQ: What is an "SPF Record" and why does it matter?
- FAQ: Can I create a custom URL for a pre-filtered view of the Course Catalog?
- FAQ: How do I add or remove an activity from an admin account?
- FAQs: Live Events
- FAQ: How do I open a .tsv file in Excel?
- FAQ: Can I remind learners they have an activity in progress?
- FAQ: Can I delete a learner's account/profile?
- FAQ: How do I merge two learner accounts?
- FAQ: How do I remove old data (participation records) from the Rievent Platform?
- FAQ: What is the Data Import Tool?
- FAQ: How long do the "New" and "Expiring Soon" icons appear next to activities in the CE Catalog?
- FAQ: What is the Watch Program feature?
- FAQ: How do I delete an activity?
- FAQ: Why am I "missing" an activity in my account?
- FAQ: How do I delete my participation record for an activity I tested?