1. First, click the Add Question or Text button, then select the Rating question type.
2. Double click the text box to insert the question text. For this example, we will use the Rich Text Editor to add text formatting (bold, italics, bullet points, links, etc). You can also embed images and videos within or between questions.
Use the Rich Text Editor to add any formatting. You can also use the Source button to enter in HTML source code to format the question. When you are finished with the editor, click Done.
3. To add the rating line items for the question, click the icon, then double-click to insert text. To delete a line item, click the icon.
To add the N/A option, change the range, or change the labels of the rating scale, click Options. In this example, the default labels were changed to “1=Strongly Disagree,5=Strongly Agree” and the N/A option was added.
Click Set to save the change.
4. When you are finished configuring the survey, be sure to click the Save button before continuing.
Rating Question Reporting
When including a rating style question in an evaluation, the evaluation's Response Report will provide the Likert Average for all rating style questions in the evaluation, as well as the Likert Average for each individual rating question.