This guide will show you how to create, test, and publish an activity using the RSS Template.
What are Templates? Templates are created by Rievent and added to your account for you to create CE/CME activities. Each activity type ((journal, live event, enduring, RSS, webinar, and manuscript review.) will have its own template.
Please note that an Activity Evaluation (as well as other evaluations) can be built into the template if the same questions are asked for every activity. If this is the case, Rievent can build the evaluation into the template and provide it as a checkbox option on the Activity Options tab. This saves administrators from having to create the same evaluation questions over and over for each activity. These "shared" or "built-in" evaluations are not editable by a customer, so if changes need to be made, please let us know.
Each RSS activity you create will include an optional registration process that allows learners to register for a Regularly Scheduled Series. Learners do NOT have to be registered for the series to claim credit. Registering allows the learner to:
- Create their profile ahead of attending and claiming credit for a session, if they haven't done so already.
- If there is more than one credit type being offered, learners can select the credit type they intend to claim for the series.
- Add the next session in the series to their Calendar (Google Calendar, Outlook, etc).
All these steps above can also be managed when the learner claims credit for the first time.
Step 1: Creating a New ActivityStep 2: Setting the Location and Configuring Sessions |
Step 3: Reviewing the ActivityStep 4: Publishing and LockingManaging Sessions
Deleting Test RecordsMaking Changes to the ActivityGlossary |
Step 1: Creating a New RSS/Grand Rounds Activity
1. To begin, click the icon next to the Manage Your Program Menu.
2. Enter the Short Name for the activity. The Short Name is how the series will be listed in the Manage Your Program menu and will not be exposed to learners. If you have not already decided, you will need some sort of naming convention for your activities.
When creating the Short Name, please keep in mind that it must be unique and should also include the Activity ID. For example, if your Activity ID is RD403, the Short Name might be in the format RD403 – Endocrinology Grand Rounds.
3. During the pre-production stage, you have the option to add the activity to other administrative accounts and to upload any production-related files for storage (optional). Please note the files uploaded here are for storage only; this feature is not intended for content hosting. Files stored here cannot be accessed by learners.
Adding the activity to other administrative accounts allows others to see and access the activity from the Manage Your Program menu in their own admin accounts. Click Pre-Production complete to continue.
4. Next, select the RSS template.
Production Wizard
The Production Wizard will walk you through the process of creating the Regularly Scheduled Series step-by-step, starting with the Activity Information tab. Once you've completed a step, you can go back at any time to edit what you've entered by clicking the appropriate tab. Always click the Save button for the steps that include a Save button, and Next after making any changes. If a change has been made after an RSS activity has been completed, you will need to click the Finished tab to "rebuild" the activity.
Activity Information tab
5. From the Activity Information tab, enter the Internal Activity ID, External Activity Title, and Series Date Range.
- Internal Activity ID: This is your internal identification number and must be unique, as it cannot be used other activities. Typically the "Activity ID" is also included in the "Activity Name".
- Internal Activity Name: This will already be populated for you and is how the activity will be listed in the Manage-Your-Program drop-down menu. The Activity Name usually begins with the Activity ID. For example, if your Activity Name is RD403 - Endocrinology Grand Rounds, the Internal Activity ID would be RD403.
- External Activity Title: The series name that will be displayed on transcripts and the Overview Page (if included).
- Series Date Range: Enter the day the first session occurs, followed by the date of the last session in the series. If you would like learners to be able to register for the series, be sure to set the start date as the first day learners can register for the series. (More info about registering for a series)
CE Catalog
6. From the CE Catalog tab, you have the option to enter a brief description of the series and to assign metadata tags. This information will display in the CE Catalog and Events Calendar (if the activity is published) and provides learners a quick summary description of the series.
For more information on uploading images, visit the FAQ: How do I use the Image Upload Tool?
Go through the list and check the meta-data tags you would like to assign to the series. Once created, the list of metadata choices will be maintained by the Rievent Platform, so you do not need to recreate the list for each series.
You can create new tags by clicking the Add button. To edit an existing tag, simply double click it, make the changes, then click Save. You can also remove a tag by clicking the Delete button.
The images below shows how the meta-data tags will be displayed in the CE Catalog and Events Calendar. Only the metadata tags checked during production will show up in the CE Catalog and Events Calendar.
CE Catalog
Events Calendar
Category shown to learners in the CE Catalog | Production Wizard Categories |
Therapeutic Areas | Specialties (e.g. Neurology) Editable in the production wizard. |
Clinical Topics | Clinical Topics (e.g. Strokes) Editable in the production wizard. |
Categories | Categories (e.g. 2023) Editable in the production wizard. This area can be used for custom segmenting of your activities. For example, create a custom segment to classify your activities by year, publication, credit type, etc. |
Audience | Professions (e.g. Physician) Editable in the production wizard. |
Audience Categories | Audience Category (Cannot edit, terms are global for all customers) |
Speakers | Cannot edit in the Production Wizard. Speakers are automatically shown based on active live events, webinar, and RSS activities that have speakers assigned to them. |
Media Formats | Media Format (Cannot edit, terms are global for all customers) |
Activity Types | Cannot edit in the Production Wizard. The activity type is automatically set based on the template being used to create the activity. |
Credit Options
7. Next, check the boxes of the credit type(s) offered for the series. You can include one or multiple credit options. If the credit option you are looking for is not listed, you can create a new credit option using the Certification Management Tool. If there are many credit options listed, the Search box can help quickly locate the desired credit type.
Click the Next button when you are finished.
Activity Options
8. From the Activity Options tab, set the length of time each session's unique credit claim code will be valid for. Then select if you would like to include an Overview page, Session Evaluation, and/or Speaker Evaluation in the series. Click Next to proceed.
- Credit Claim Code Life Span: Select how long learners will have after attending a session to enter the session's unique claim credit code. Once a session's credit claim code has expired, learners will not be able to claim credit for that session (if needed, an administrator can manually adjust a learner's credit from the "Session Participation" area when editing a session)
- Overview Page: When included, the Overview Page will appear to learners if they choose to register for the series. Learners do NOT have to register in order to claim credit. Registering allows the learner to:
- Create a profile, if they haven't done so already.
- If there is more than one credit type being offered, learners can pre-select the credit type they intend to claim for the series.
- Add the next session in the series to their Calendar (google calendar, outlook, etc).
- Session Evaluation: The Session evaluation is typically used to gather feedback regarding an individual session during your event. When included, learners will be required to complete this evaluation for each session they claim credit for.
- Speaker Evaluation: A questionnaire to evaluate the performance of faculty speakers at your event's sessions. When included, learners will be required to complete this evaluation after each session they claim credit for. NOTE: The speaker evaluation will only display if there is a speaker associated with the session. More information
Overview Page
9. If included, the Overview Page will display to learners if they choose to register for the series and is typically used to present series information, such as global learning objectives, accreditation info, etc.... You can also include a disclosure's checkbox to verify the learner has read the Overview page information.
Use the rich text editor to add formatting, images, links, tables, etc. to the page. To work with the HTML view of the page, click the Source button in the toolbar. When you are finished creating the page, click Next to continue.
Helpful Articles on the Overview Page:
Session Evaluation
10. If you selected to include a Session Evaluation, you will create it now. To add questions to the evaluation, click the Add Question or Text button and then use the editor to enter the question text and answer choices.
The Session Evaluation for this example will be configured as a single rating question, asking learners to rate various aspects of the session. For instructions on configuring rating style questions, click here. When finished, be sure to click the Save button before clicking Next.
Speaker Evaluation
11. Next, if you chose to include a Speaker Evaluation, create it using the same set of tools as the Session Evaluation. Select question type(s) from the Add Question or Text drop-down and then use the editor to enter the question text and answer choices. For instructions on configuring rating style questions, click here.
When finished, be sure to click the Save button before clicking Next.
Finished Tab
12. All the activity parameters have now been entered. Click Finished to create the activity and transition to the Review stage.
After the activity is created, you (along with any stakeholders) will have the opportunity to review. If any changes are required, you may return to the Production Wizard to edit the activity.
After clicking Finished, you will need to go to the RSS tab to:
Once you have completed the steps in the Production Wizard and the sessions have been created, you can review the credit claim and optional registration process as a learner. If any changes are required, you may return to the Production Wizard to edit the activity.
Step 2: Setting the Location and Configuring Sessions
After creating the series using the Production Wizard, set the series location and add sessions. All location and session information (session dates/times, speakers, details, etc) are managed from the RSS tab.
Setting the Location
1. With series selected from the Manage your Program menu, navigate to the RSS tab and click the Choose button.
2. Select the series location from the list. If the desired location is not listed, click the New Location button.
Adding Sessions
After creating the series and setting the location, sessions can then be added to the series. There are two ways to add sessions to a series:
You do not have to create all the sessions at once. Additional sessions can be added to the series at any time.
Creating a Group of Sessions using the Recurring Scheduler
1. Select RSS tab for the series, then click the Add Recurring Sessions button.
2. Configure the recurring sessions information, then click Preview Series Dates to preview the session list before creating them.
When previewing the series sessions, a summary of the schedule is shown in blue at the top of the page. You can remove specific sessions from the preview table by clicking Remove. Session titles, dates, times, and other session details can be modified after they are saved.
3. When you are satisfied with the session list preview, click Create to create all of the sessions.
The sessions for the series will appear in an interactive table, which allows you to double click and edit directly from the table. The table also displays each session's 5 digit unique credit claim code.
Once the sessions have been created, you can then add session titles, session details, and speaker information.
Adding a Single Session
1. Select RSS tab for the series, then click the Add (1) Session button.
2. Configure the session information, then click Add Session.
3. The session will appear in an interactive table, which allows you to double click and edit directly from the table. The table also displays each session's 5 digit unique credit claim code.
Once the session has been created, you can then add session titles, session details, and speaker information.
Adding Session Titles
Session titles can be edited directly from the Session List table by double-clicking the session name in the table. After editing the name, be sure to click Save.
You can also edit the session title by clicking the Session Name or the Manage button.
Adding Session Details
Session details will display to the learner when they complete the corresponding session and/or speaker evaluation.
To add session details, be sure the series is selected from the Manage Your Program menu, then navigate to the RSS tab and click the name of the session in the Session List table.
Add the session details, then be sure to click Save Session.
Adding/Removing a Speaker(s) to a Session
When adding a speaker(s) to a session, the name of the speaker(s) will display to learners at the top of the corresponding session and/or speaker evaluation.
If you add a speaker to a session but do not include the speaker evaluation option in Production Wizard, the learner will see the speaker's name at the top of the session evaluation, but will not be presented with a speaker evaluation.
Session Evaluation:(Click to Expand) |
Speaker Evaluation:(Click to Expand) |
To add a speaker(s) to a session, be sure the series is selected from the Manage Your Program menu, then navigate to the RSS tab and click the name of the session in Session List table.
From the Speakers tab, click Add Speaker.
Select the speaker from the list, or click New Speaker to create a new speaker.
To remove a speaker from a session, click the icon.
Step 3: Reviewing the Regularly Scheduled Series Activity
Once you have created the series and have added all the location and session information, you can then test the activity from a learner’s perspective, as well as add the series to other administrative accounts.
From the Review stage on the Production tab, you can:
- Add the series to other administrative accounts
- Review the optional series registration process for the series
- Test the credit request process via a 5 digit code
- Publish and lock the series
Adding the Series to other Administrative Accounts
Adding the activity to other administrative accounts allows them to see and access the series from the Manage Your Program menu in their own admin account.
Click Assign to Administrator... to manage activity access for other administrative accounts. If the desired administrative account is not listed, please contact the Rievent Platform Administrator in your organization.
Reviewing the optional Series Registration Process
Registering for a series allows learners to (1) create their account ahead of time (if they are not already in the system), (2) select their desired credit type for the series (if there is more than one credit type being offered), and (3) add the next session in the series to their calendar.
To test the series registration process, click the Launch Activity link for Registration, located under the Draft Review Links section of the page.
Testing the Credit Claim Process
To review the credit claim process, you will first need to create a "test" session. After creating the test session, you can remove it so it does not show up in any reports.
1. To create the test session, go to the RSS tab and click the Add (1) Session button. Be sure to set the session for the current day and mark the start/end time for before the current time. You can add session details and speakers for the test session as well.
2. If you configured the series with a speaker evaluation, be sure to add a speaker to your test session. When you are finished, or if you did not set up the series with a speaker evaluation, copy the 5 digit credit claim code.
3. Navigate to the Credit Claim page (or Activity.Credit), enter the code, then complete the activity.
Step 4: Publishing and Locking the Activity
When you have finished reviewing and are satisfied with the activity, click the Complete Draft Review and Lock Activity button. This locks the activity to prevent any accidental changes from being made and transitions you to the Publish stage. You can always go back and unlock an activity to make edits.
Once the activity is locked, the Share Activity “friendly” URL for accessing registration is provided. If you haven't already done so, be sure to also delete any test records that were created during the review process.
To publish the activity to the CE Catalog/Events Calendar, click the Publish button. Once an activity is published, it will appear in the CE Catalog/Events Calendar.
Below is the updated CE Catalog and Events Calendar, which now contains the newly created Regularly Scheduled Series activity.
CE Catalog
Events Calendar
Managing Sessions
Accessing the 5 Digit Credit Claim Codes
Once the session has been created, its unique credit claim code will display in the Session List table, found on the RSS tab.
Changing the Series Location
To change the series location, make sure the series is selected from the Manage Your Program Menu, then select the RSS tab and the Change button.
Editing Session Titles
To quickly edit session titles, make sure the series is selected from the Manage Your Program Menu, then select the RSS tab. Locate the session in the Session List table, then double click the name to edit click Manage (you can also click the session name in the table). Be sure to click Save after making changes.
Editing Session Dates/Times, Credit, and Details
To edit session details and manage speakers, make sure the series is selected from the Manage Your Program Menu, then select the RSS tab. Locate the session in the Session List table, then click Manage (you can also click the session name in the table).
Removing Session(s)
1. From the RSS tab > Series page, click the Remove button in the Session List table.
2. Select the session(s) you want to remove, then click Remove.
Mark learners as having attended a session
1. To manually mark a learner as having attended a session, first go to the RSS tab, then select the session from the table. You can also click the Manage button for the session.
2. If it not already selected, click the Session Participation tab.
Find the learner's name in the list, then click the checkbox to assign them credit for attending the session. Once you check the box, the learner's transcript will automatically be updated with the new series credit total.
If you do not see the learner's name in the list, you will need to use manual data entry to "register" them for the series, then mark them as having attended the session. Click the Register Learner to Event button to access the data entry tool.
Anonymous Session Attendance Counts
The Anonymous Attendance Count fields are used to track the total number of learners who attended a session, even if the learner never requests credit for the session. Currently, these numbers do not populate to any report and are exclusive from the count of learners who have requested credit or have been manually marked as attended to get credit.
1. To add anonymous session attendance counts for Physicians, Non-Physicians, and Residents, first go to the RSS tab, then select the session from the table. You can also click the Manage button for the session.
2. If it not already selected, click the Session Participation tab.
Enter the anonymous session attendance counts for Physicians, Non-Physicians, and Residents. Click Save Changes when you are finished.
Deleting Test Records
Once you have tested the activity, be sure to delete all test records created during the review process. Each time the activity is tested as a learner, a participation record is created. Test participation records can be deleted using the Records tab.
1. First be sure the correct activity is listed in the Manage Your Program drop-down menu.
Leaving all criteria fields blank and clicking the Search button will return all records associated with the activity (which can be useful in deleting test records for activities not yet available to learners, since all the records listed will be test records). However, you can also search for individual records by using the various search criteria fields.
2. From the search results page, click the icon to delete the test records. You can also check the boxes for all the test record(s) you would like to delete, then click Delete Selected button.
You can also search for test records across all activities by selecting ALL PROGRAMS from the Manage Your Program menu.
Making Changes to the Activity
To make a change, go back to the Production Wizard by clicking Production in the production timeline.
If the activity is locked, you will need to unlock it. To edit a locked activity, simply click the Unlock for Edit button. When an activity is unlocked, it will be removed from the CE Catalog until you re-publish it. Any learners that are actively participating in the activity when it is unpublished will not be affected in any way.
Access the different areas of the Production Wizard by clicking the tabs on the left side of the screen. After making the necessary changes, be sure to click the Save and/or Next button.
Lastly, click the Finished button on the Finished tab to complete the change.
Production Wizard Glossary - Regularly Scheduled Series / Grand Rounds
Name | Description | Format | Character Limit |
---|---|---|---|
Internal Activity ID | The internal activity identification number or name. If you do not have an internal identifier, you will need to create one. This must be unique for each activity in the Rievent Platform. Typically the Activity ID is part of the Activity Name. For example, if your Activity Name is RD403 - Endocrinology Grand Rounds, the Internal Activity ID would be RD403. Acceptable characters include letters, numbers, underscore, dot, and dash (hyphen). No spaces are permitted. | Text or Number | 64 |
Internal Activity Name | (Same as Short Name) The Activity Name is how the activity will be listed in the Manage-Your-Program drop-down menu. This name will not be exposed to learners. (Most customers prefer to preface the name with the Activity ID and decide to use the activity title or a truncated version of the activity title.) | Text or Number | 128 |
External Activity Title | The series name that will be displayed on transcripts and the Overview Page (if included). | Text or Number | 512 |
Series Date Range | Enter the day the first session occurs, followed by the date of the last session in the series. If you would like learners to be able to register for the series, be sure to set the start date as the first day learners can register for the series. (More info about registering for a series) | MM/DD/YYYY | - |
Catalog Summary | The information entered here will be visible to learners while browsing through activities in the CE Catalog. | Rich Text | 2,000 |
Min Credit | The minimum number of credits a learner can claim. | Number | 5 |
Max Credit | The max number of credits a learner can claim. | Number | 5 |
Increment | Increment by which learners will be allowed to claim credit. For example, entering a 0.5 increment with a max of 2.0 and min of 1.0 credits will allow learners to claim 1, 1.5, or 2 credits. For activities without an increment, set the field to 0. | Number | 5 |
Credit Release Date | The date selected credit type will become available to learners. If left blank, this date will default to the program start date. | MM/DD/YYYY | - |
Credit Expiration Date | The date selected credit type will no longer be available to learners. If left blank, this date will default to the program end date. | MM/DD/YYYY | - |
Certificate Activity Accreditation Statement | The information provided here will override the existing credit accreditation statement and be merged onto the applicable certificate. For more information on the Certification Management Tool and Accreditation Statement Merge Tag, click here. | Text or Number | - |
Overview Page | The Overview Page will appear to learners if they choose to register for the series through the CE Catalog or Events Calendar. This page is typically used to present credit information, global learning objectives, disclosures, instructions, etc.(More info about registering for a series) | Rich Text | - |
Credit Claim Code Life Span | This determines how long learners will have after attending a session to enter the session's claim credit code to receive credit. Once a session's credit claim code has expired, learners will not be able to claim credit for that session (if needed, an administrator can manually adjust a learner's credit from the "Session Participation" area when editing a session) | - | - |
Session Evaluation | Typically used to gather feedback regarding an individual session during your event. When included, learners will be required to complete this evaluation for each session they claim credit for. | - | - |
Speaker Evaluation |
The Speaker Evaluation is used to evaluate the performance of faculty speakers at a session. When included, learners will be required to complete this evaluation for each speaker associated with a session. |
- | - |
Step 1: Creating a New ActivityStep 2: Setting the Location and Configuring Sessions |
Step 3: Reviewing the ActivityStep 4: Publishing and LockingManaging Sessions
Deleting Test RecordsMaking Changes to the ActivityGlossary |